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Heh. I remember some of that stuff. They could never keep the chatroom properly staffed. Eventually things would go downhill.
That's the problem with chatrooms in general; somehow, someway, there's going to be a period where a moderator will not be around and that's when trouble starts, unless you've got a remarkably well behaved userbase.
Without a comparable experience, I can't say if we are better or worse than anyone else. But periodically we'd have fights and have temporary shutdowns. Usually once or twice every 3-6 months, except for a time in 2007 where we had a guy that picked so many fights by himself that he got banned.
Although none of that was what prompted the a moderator must be present rule. The incident that prompted that was much worse.
The original was shutdown because it's infrequent use made it where it wasn't worth Smiter paying a $150 a year for it.