288 replies to this topic

[JoHamSandwich]

It sucks that PSN is down, but I just hope that my credit card isn't going to get hacked, since I had it on my account info AGH.

I'll be pissed if Sony starts charging like Microsoft.

[shadow_Uzumaki]

Well, that was what's Plus for. I just hope they get this up. Wondering if this is enough to ask for some kind of recompense....

[JoHamSandwich]

Well, that was what's Plus for. I just hope they get this up. Wondering if this is enough to ask for some kind of recompense....

I think so. At least a free month for Plus subscribers. Normal members get nothing HAHA.

Edit: Also, nm on the whole 'charging like Microsoft' bit. I just remembered that they have Free membership now lol.

Edit Edit: I just asked a friend about the 'free live'. I guess you still pay for it. I take back my previous comment. Said friend just traded in his 360 for a PS3. GG.

Edited by JoHamSandwich, 28 April 2011 - 03:27 PM.

[Strangelove]

This is why i wanted an X Box ><

Oh well tomorrow it will be a one week anniversary of the PSN outage.

[Zin]

This is why i wanted an X Box ><

Oh well tomorrow it will be a one week anniversary of the PSN outage.

Ah yes...the 33% failure rate during the first year alone is unbelievably desirable. Let's not get into the fact that the 360 has a FIFTY percent chance of failing over its lifetime. I'd have more fun playing Russian roulette...Better odds too.

Microsoft is just as incompetent(more so imo) as Sony. The only difference is Sony has stupidly painted a target on the back of their heads by that whole Geohot ps3 jailbreak fiasco. Ticking off experienced hackers is always a bad idea in this day in age.

Anyways, now that I'm done ranting; I hope PSN is up soon. Sadly, I'm betting on it being more than a week.

[Insurrection]

http://www.cnn.com/2...rk.hack/?hpt=T2

Huh, well not only did hackers shut down PSN they stole user info. That sucks.

*Continues with Xbox*

Follow up: http://www.reuters.c...E73P7GF20110426

http://online.wsj.co...426-718271.html

They stole the information of 77 million subscribers, yikes.

Edited by Insurrection, 27 April 2011 - 02:29 AM.

[Mik3]

So I wanted to play some online multiplayer, so I fired up the Xbox to play some reach. And then this




OH OK Mirco$oft. You got rid of the red ring. its a dot and a message now. And it doesn't make me feel any less rage.

First PSN and now this crap. I already called customer service, and the guy was an idiot, so I showed him all the cuss words I know in spanish.

Im going to try and get it fixed locally, because this isnt the first time an Xbox has waved the white flag on me. I didnt even use the thing all that much, and it still broke. The only thing working correctly in my house is the wii. AT LEAST I CAN STILL PLAY WII SPORTS.


Perhaps this is all a sign from god that I should stop playing video games. Or really sh*tty luck.

Thank god I have my philly sports teams to watch or I'd lose it

[shadow_Uzumaki]

http://blog.us.plays...few-psn-points/

And look, I'm sorry, but I'm getting tired with all the wiping my face with your still functioning Xbox Live comments. I'm sorry, but I've had it. Quit it, I don't go all in your face with a whole OH LOLZ PS3 GOT FREE INTERNETZ! Or PS3 ROX, XBOX SUX! We get it, Xbox Live is still working, while we Playstation users are stuck not playing online. Thank You Very Much.

Hell, I'll even delete my gamer card signature for the duration of this whole damn PSN mess if it makes you happy.

Edited by shadow_Uzumaki, 27 April 2011 - 02:26 AM.

[Mik3]

http://blog.us.plays...few-psn-points/

And look, I'm sorry, but I'm getting tired with all the wiping my face with your still functioning Xbox Live comments. I'm sorry, but I've had it. Quit it, I don't go all in your face with a whole OH LOLZ PS3 GOT FREE INTERNETZ! Or PS3 ROX, XBOX SUX! We get it, Xbox Live is still working, while we Playstation users are stuck not playing online. Thank You Very Much.

Hell, I'll even delete my gamer card signature for the duration of this whole damn PSN mess if it makes you happy.

Xbox's can function?


ok. lets stop.

[shadow_Uzumaki]

Xbox's can function?


ok. lets stop.

Anyway, to those who haven't read the updates and have a PSN account, if you receive an email from 'Sony' asking for your social security, credit card info, or any other personal info (birthday, name, address, etc.) don't reply back. Watch your credit card reports, and just try and weather through this, without snapping at other gamers like I just did, ok?

[Cloud]

Xbox's can function?


ok. lets stop.

My Xbawks is in mah basement, collecting dustz.

[Zin]

My Xbawks is in mah basement, collecting dustz.

You have to admit though...It collects dust like a pro.

Edited by Zin, 27 April 2011 - 04:11 AM.

[MangaReader]

I'd probably be more depressed if I had more then one game that played online, but seeing how Naruto Shippuden Ultimate Ninja storm 2 online matches are so cheap, I don't really care on that matter, but the shop is were I spend my time looking for thing I'd eventually purchase, but seeing how this dummy credit card thing has ruined all online crap, I can't go there....

Also, even if the X-box has online play right now, I've still got a blue-ray player and other cool stuff on my PS3

[Muffins?]

I'd imagine other people here got this but I just checked my email and got this message and I thought I'd post it up here since I was browsing H&E.

E-mail --Click here to view--

===================================

PlayStation®Network

===================================

Valued PlayStation®Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011,
certain PlayStation Network and Qriocity service user account
information was compromised in connection with an illegal and
unauthorized intrusion into our network. In response to this
intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full
and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our
network infrastructure by rebuilding our system to provide you
with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill
as we do whatever it takes to resolve these issues as quickly and
efficiently as practicable.

Although we are still investigating the details of this incident,
we believe that an unauthorized person has obtained the following
information that you provided: name, address (city, state, zip), country,
email address, birthdate, PlayStation Network/Qriocity password and login,
and handle/PSN online ID. It is also possible that your profile data,
including purchase history and billing address (city, state, zip),
and your PlayStation Network/Qriocity password security answers may
have been obtained. If you have authorized a sub-account for your
dependent, the same data with respect to your dependent may have
been obtained. While there is no evidence at this time that credit
card data was taken, we cannot rule out the possibility. If you have
provided your credit card data through PlayStation Network or Qriocity,
out of an abundance of caution we are advising you that your credit
card number (excluding security code) and expiration date may have
been obtained.

For your security, we encourage you to be especially aware of email,
telephone and postal mail scams that ask for personal or sensitive
information. Sony will not contact you in any way, including by email,
asking for your credit card number, social security number or other
personally identifiable information. If you are asked for this information,
you can be confident Sony is not the entity asking. When the PlayStation
Network and Qriocity services are fully restored, we strongly recommend that
you log on and change your password. Additionally, if you use your PlayStation
Network or Qriocity user name or password for other unrelated services or
accounts, we strongly recommend that you change them as well.

To protect against possible identity theft or other financial loss, we
encourage you to remain vigilant, to review your account statements and
to monitor your credit reports. We are providing the following information
for those who wish to consider it:
- U.S. residents are entitled under U.S. law to one free credit report annually
from each of the three major credit bureaus. To order your free credit report,
visit www.annualcreditreport.com or call toll-free (877) 322-8228.

- We have also provided names and contact information for the three major U.S.
credit bureaus below. At no charge, U.S. residents can have these credit bureaus
place a "fraud alert" on your file that alerts creditors to take additional steps
to verify your identity prior to granting credit in your name. This service can
make it more difficult for someone to get credit in your name. Note, however,
that because it tells creditors to follow certain procedures to protect you,
it also may delay your ability to obtain credit while the agency verifies your
identity. As soon as one credit bureau confirms your fraud alert, the others
are notified to place fraud alerts on your file. Should you wish to place a
fraud alert, or should you have any questions regarding your credit report,
please contact any one of the agencies listed below:

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division,
P.O. Box 6790, Fullerton, CA 92834-6790

- You may wish to visit the website of the U.S. Federal Trade Commission at
www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania
Avenue, NW, Washington, DC 20580 for further information about how to protect
yourself from identity theft. Your state Attorney General may also have advice
on preventing identity theft, and you should report instances of known or
suspected identity theft to law enforcement, your State Attorney General,
and the FTC. For North Carolina residents, the Attorney General can be
contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone
(877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney
General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202;
telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this
incident, and we regret any inconvenience. Our teams are working around the
clock on this, and services will be restored as soon as possible. Sony takes
information protection very seriously and will continue to work to ensure that
additional measures are taken to protect personally identifiable information.
Providing quality and secure entertainment services to our customers is
our utmost priority. Please contact us at 1-800-345-7669 should you have any
additional questions.

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment

===================================

LEGAL
"PlayStation" and the "PS" Family logo are registered
trademarks and "PS3" and "PlayStation Network" are
trademarks of Sony Computer Entertainment Inc.
© 2011 Sony Computer Entertainment America LLC.

Sony Computer Entertainment America LLC
919 E. Hillsdale Blvd., Foster City, CA 94404

[Insurrection]

I said this once above and I'll restate it.

77 MILLION Playstation Network User's information has been hacked.

Even a Senator noticed, but he's not at work so I guess he had time

Edited by Insurrection, 27 April 2011 - 04:53 AM.

[Kyuudaime]

I said this once above and I'll restate it.

77 MILLION Playstation Network User's information has been hacked.

Even a Senator noticed, but he's not at work so I guess he had time

First off, we don't know if it was hackers. Nowhere has Sony explicitly stated that it was hackers; their press release was that an unauthorized person gained access to account data servers ... it could very well be an employee that simply used a manager's username and password.

Secondly, we don't know the degree of what information was stolen. Lets say that hypothetically a group of people managed to get credit card info, "just think about it ... anyone stupid enough to steal credit card info and use it online will get caught. Especially when something like a few 100,000 accounts become compromised. that sort of thing is a federal offense and people get paid lots of money to track losers down that want to digital rob people." - I didn't feel like typing this, so I quoted someone else.

Even if they were to try and use 10 people's credit info, then what? More than likely those 10 people would be able to reverse the transaction for filing fraud.
Sure, it's a pain and it sucks, but I really think too many people are overreacting.

Of course, I believe that people shouldn't keep their info linked to the account. There will NEVER be a perfect security system, I'd rather just re-enter my info for every purchase since it would just take a moment to enter it all in it'd save me a headache.

[Smiter]

I'm angry with Sony.

It took five days for them to admit that the reason the PSN was down was because they had been hacked, and that users' personal details may have been stolen.

I use different passwords for everything, so I should be OK, but I'm still going to change the sensitive ones just in case. I'd advise anyone with a PSN account to change their passwords as well.

I can understand a big company getting hacked, but I can't understand why it should have taken so long for Sony to admit what happened. That's really going to damage its relationship with its customers.

Poor show, Sony.

[Sakura Blossoms]

First off, we don't know if it was hackers. Nowhere has Sony explicitly stated that it was hackers; their press release was that an unauthorized person gained access to account data servers ... it could very well be an employee that simply used a manager's username and password.

Secondly, we don't know the degree of what information was stolen. Lets say that hypothetically a group of people managed to get credit card info, "just think about it ... anyone stupid enough to steal credit card info and use it online will get caught. Especially when something like a few 100,000 accounts become compromised. that sort of thing is a federal offense and people get paid lots of money to track losers down that want to digital rob people." - I didn't feel like typing this, so I quoted someone else.

Even if they were to try and use 10 people's credit info, then what? More than likely those 10 people would be able to reverse the transaction for filing fraud.
Sure, it's a pain and it sucks, but I really think too many people are overreacting.

Of course, I believe that people shouldn't keep their info linked to the account. There will NEVER be a perfect security system, I'd rather just re-enter my info for every purchase since it would just take a moment to enter it all in it'd save me a headache.

It was hackers. Come on. If it was simply an employee do you think it would take them this long to be able to 1) catch the person and 2) have to call in an outside security company/system to try to decipher/figure out the mess they (and 77 million subscribers) have gotten in.

And Sony says their systems are compromised. That's just another was of saying "we got hacked."

And overreacting? You obviously have never had your information and identity stolen. It's way more than 'just a pain.' Not all banks reverse transactions. Not all cards cover the limit of the amount that could be stolen from you. And once someone has your private info like name, address, zip code, credit info they can RUIN YOUR LIFE. You could lose your home, you car, your job. Have you ever even paid attention to some of the things that have truly happened to regular everyday people, because they've essentially had their life stolen away from them?

No, people aren't overreacting. They are justified in their anger and worry over their most sensitive information being 'compromised'. This is a very serious situation, and any person who takes it too lightly may just find their personal and financial lives turned upside down. I'm not saying people should go screaming into the streets. That would just be stupid. But you should do all you can to protect your finances, now that Sony has allowed this screw-up to last this long. Change passwords, monitor you bank account with online bank statements, be vigilant and wary of any change to your bank account no matter how miniscule.

My blood absolutely chilled when I read this story, and I plan to delete my saved card information on my Xbox Live account. This whole situation has to be taken seriously. If it's not, you could end up paying with more than your money, but also with your sense of financial security and peace of mind.

I say all of this from personal experience. It is not just a pain to have your personal information stolen and used against you. It is hell.

[Kyuudaime]

It was hackers. Come on. If it was simply an employee do you think it would take them this long to be able to 1) catch the person and 2) have to call in an outside security company/system to try to decipher/figure out the mess they (and 77 million subscribers) have gotten in.

No, people aren't overreacting. They are justified in their anger and worry over their most sensitive information being 'compromised'. This is a very serious situation, and any person who takes it too lightly may just find their personal and financial lives turned upside down. I'm not saying people should go screaming into the streets. That would just be stupid. But you should do all you can to protect your finances, now that Sony has allowed this screw-up to last this long. Change passwords, monitor you bank account with online bank statements, be vigilant and wary of any change to your bank account no matter how miniscule.

An external intrusion can simply be rogue code that isn't allowing the network to function properly, but I'm really not here to argue it.

But maybe I think everyone is overreacting because I'm smart enough to know not to rely on any company online to be able to protect info like this. Xbox live made this a real pain just to delete that billing info.

Oh, also I believe I read somewhere on the PSBlog that PSN will be back up with a week.

But I don't think you guys should be blaming Sony for this, nor is it your fault. It's like a bank got robbed and the security was gunned down, it's purely just the robbers fault for going to these lengths.

Edited by Kyuudaime, 27 April 2011 - 03:55 PM.

[Smiter]

I plan to delete my saved card information on my Xbox Live account. This whole situation has to be taken seriously. If it's not, you could end up paying with more than your money, but also with your sense of financial security and peace of mind.

My credit card will expire very soon, so I plan to just let it run out and not store my new card details on Xbox Live.

There are also alternatives, like a pre-paid card. You can just top it up with enough money to cover any bills coming up, otherwise just leave it empty (or with a very small amount to cover any impulse buys, like DLC). That way, if it gets stolen, you stand to lose little to nothing.

This whole Sony affair has had me thinking. I'd much rather go through the hassle of manually entering card details when paying bills, than letting companies store them. And when it's not possible to use a service without storing card details, I'd rather use a pre-paid card.

But I don't think you guys should be blaming Sony for this, nor is it your fault. It's like a bank got robbed and the security was gunned down, it's purely just the robbers fault for going to these lengths.

The point is not the fact that it happened. The reason why we are angry is because it took five days for Sony to admit it had been hacked. Before, it had said that it was just technical hiccups, and was then silent for a long time. Five days is plenty of time for whomever did this to have a little fun with that personal information.

This is a PR disaster for Sony.