So, I'm just a little curious. I was locked out of my account for several months because of a specific kind of software issue. I couldn't request a new password, I couldn't log in on any device I owned and were it not having email contact with another user here, this issue may have never been resolved because I couldn't get into contact with anyone on the site. I can only imagine a potential new user trying to get on this site, then having this certain error turn them away time and time again, making them give up after x amount of tries.
I was just wondering if it's possible to prevent something like that from happening again.